About Us
About Us
E-Appliance UG — reliable appliances & electronics for every home and business in Uganda.
E-Appliance UG is a Kampala-based retailer specialising in consumer appliances, home electronics and power solutions. We source verified products from trusted brands, provide clear warranty and returns policies, and deliver fast across Uganda — including same-day delivery in Kampala for in-stock items.
Our story
Founded to solve a common problem — access to dependable appliances with local support — E-Appliance UG began as a showroom and grew into a full e-commerce retailer. Our founders combined retail experience, technical service knowledge and logistics capability to build a company focused on trust, clarity and fast service.
Founders: A team of local retail and technical specialists with experience in appliance distribution and after-sales support.
Our mission
To provide affordable, high-quality appliances and electronics across Uganda, backed by transparent policies and dependable local support.
Our vision
To be Uganda’s most trusted appliance retailer — known for product authenticity, fast delivery and excellent after-sales service.
What we sell
- Home & kitchen appliances — refrigerators, cookers, microwaves, blenders
- Consumer electronics — TVs, audio systems, speakers, small gadgets
- Power & backup — UPS, inverters, power banks, solar starter kits
- Tools, home essentials, accessories and spare parts
Suppliers & partners
We work with authorised distributors and brand partners to ensure genuine products and valid manufacturer warranties. Our supplier selection criteria includes product quality, warranty support, parts availability and proven track record.
If you are a brand or authorised distributor who would like to partner with E-Appliance UG, contact info@eappliance.ug.
Showroom & pickup
Visit our showroom at Kooki Tower, Level 6, Shop 647, Buganda Road, Kampala, Uganda. You can also select Store Pickup (Click & Collect) at checkout to collect your order when it's ready.
Opening hours
Mon–Fri: 9:00 AM – 6:00 PM
Sat: 9:00 AM – 2:00 PM
Sun & Public Holidays: Closed
Delivery & logistics
We offer multiple delivery options and work with trusted couriers for doorstep delivery across Uganda. For in-stock items we provide same-day delivery within Kampala. Outside Kampala, estimated delivery is 2–5 business days depending on location.
Warranty & after-sales
Products sold include manufacturer warranties where applicable. E-Appliance UG facilitates warranty claims, repairs and authorised returns per our Warranty and Returns policies.
B2B & trade
We support trade accounts, bulk orders and corporate procurement. For trade enquiries email info@eappliance.ug.
Our goal is to be useful
800+ million
of total income
+1 million
customers every year
400+
employees worldwide
100%
founder owned
We are firm believers that life’s conveniences, joys, and kindness should be easily attainable. Hence, the quest for these should be swift, user-friendly, and delightful. At Woodmart, our commitment goes beyond selling home appliances, electronics, jewelry, or wine. We strive to streamline your search, ensuring you find precisely what you need effortlessly. Our aim is to eliminate the hassle of endless searches, allowing you to live a content and joyful life. Woodmart serves as a comprehensive solution, from the initiation to the culmination of your search, a genuine companion. We liberate our customers from unwelcome compromises, fulfill their desires, and empower them to dream without constraints. Through intelligent search mechanisms and sincere service, we’re actively enhancing our customers’ lives, one step at a time.
Select, Access, Enjoy
Our approach is centered around assisting everyone in selecting, affording, and deriving pleasure from technology. Customers form the core of our endeavors. Continuously, we strive to enhance the customer journey, providing value for all stakeholders.
Select
We aid customers in selecting the appropriate technology from an extensive array of products, available both in our online store. Our proficient and dedicated team members offer expert in-person guidance to assist customers in making informed decisions.
Access
Enjoy
Do You Want to Cooperate With Us?
Apply and tell us about yourself. We will contact you to discuss our cooperation in more detail.
Didn't find what you need? Ask us!
If you did not find what you need and have questions, contact us and we will try to help you
